Privacy policy

 

Data controller and contact information
This privacy policy explains how we collect and use (process) personal data in the business. Aerial Movements, by the general manager, is responsible for the processing.
NB! It is not permitted, under any circumstances, to copy any content from this privacy policy.
Our contact information is:
Aerial Movements
Org. no.: Foretaksregisteret 933 369 412
E-mail address: [email protected]

 

About whom we process personal data

• Members and students

• Potential customers

• Contact persons at suppliers and partners

• Visitors to the website

• Job seekers

   

Categories of personal data, purposes and basis for processing

We process personal data according to the following basis of processing in the Personal Data Protection Regulation Article 6 No. 1:

a) "consent": when you yourself have given us your consent

b) "agreement": to be able to fulfill an agreement to which you are a party, or to be able to carry out measures at your request, before we enter into an agreement

c) "legal obligation": in order for us to be able to fulfill a legal obligation

f) "legitimate interest": to be able to safeguard a legitimate interest, which we believe outweighs consideration of the individual's privacy
 

We process personal data related to:
 1. Inquiries from you (incl. communication, support, customer service etc.)
When you contact us via the website (contact form, comment field, communication tool), by e-mail, via telephone (call, text message) or social media, we process personal data . Depending on where and how you send us a message, this may be contact information, IP address and other information you choose to send to us.
 

The purpose is to be able to respond to inquiries from you, for history, and to have documentation in case we receive claims, complaints or legal claims. The basis for processing is the Personal Protection Regulation Article 6 No. 1 f), where the legitimate interests are to be able to respond to inquiries from you, for history, and to have documentation in the event that we receive claims, complaints or legal claims.

We review, archive and delete inquiries as necessary, but no less often than every two years. In order to safeguard any history and logic in the comment field, comments are not deleted systematically. Inquiries we are obliged to keep, as documentation in connection with a claim/complaint case, are stored until the deadline for making a claim/complaint has expired (two or five years). Accounting material is kept for up to five years, according to the rules in the Bookkeeping Act.
 

2. Purchase of products and services
When you purchase products and services from us, we process personal data such as contact information, order and payment information and purchase history.

The purpose is to be able to inform and deliver products and services to you after ordering/purchasing, and to have a history of products and services sold. The basis for processing is the Personal Protection Regulation Article 6 No. 1 b) agreement, c) legal obligation or f) legitimate interest, where the legitimate interest is to be able to inform you when we offer discounted services or a new course. You can contact us at any time and ask not to receive these emails if you no longer want an active profile, we will then delete, or deactivate your account if, through agreements, we have to keep your personal data for a specified time. Accounting material is kept for up to five years, according to the rules in the Bookkeeping Act.
 

3. Newsletter
We send out newsletters in the form of e-mail, with articles, discounts, offers and the like. The newsletters may occasionally also contain information about our products and services. When you subscribe to newsletters in our online store, we process personal data such as contact information and IP address.

The purpose is to be able to inform about relevant news and offers, as well as to provide good customer service to potential and existing customers. The basis for processing is the Personal Data Protection Regulation Article 6 No. 1 a) consent. Subscribing to the newsletters is voluntary, and you can withdraw your consent (unsubscribe) at any time by clicking on "unsubscribe" at the bottom of one of the emails, or let us know by replying to the email. The information is kept until the data subject requests that it be deleted.
 

5. Events, also digital
When you participate in free events with us collect, we process personal data as contact information. For payment arrangements, we also collect order and payment information. The purpose is to be able to offer customers and potential customers relevant courses and workshops. The basis for processing is the Personal Protection Regulation Article 6 No. 1 a) consent or b) agreement. The information is stored until you withdraw your consent and possibly request that it be deleted, or, by agreement, for up to five years according to the rules in the Bookkeeping Act.
 

6. Surveys
We always inform about the purpose of surveys we carry out, and whether they are anonymous or not. We do not share the information with others, or use it for purposes other than what we have stated. In the case of anonymous surveys, no personal information is collected. The processing basis for surveys that are not anonymous is the Personal Protection Regulation Article 6 No. 1 a) consent. The information is stored as long as it is relevant for the purpose, or until you withdraw your consent and possibly request that it be deleted.
 

7. Publication of pictures/videos
We publish pictures and videos of instructors, students and other customers who want to be published on our website, Instagram and Facebook page. We retrieve images/videos from the Instagram profile where the person has published their own image/video and where they have used the tag for our company.

Pictures/videos that are to be used for direct promotion and website, we will always make sure to get written approval from the person concerned.

The purpose is to show that we are an active company, create interest among potential customers, and share progress and development. The basis for processing is the Personal Protection Regulation article 6 no. 1 a) consent or f) legitimate interest, where the legitimate interest is to promote on the website and use images/videos for Facebook ads when promoting courses/events.
 

8. Suppliers, collaboration partners and data processors
When you enter into an agreement with us either as a supplier, collaboration partner or data processor, we process personal data as contact information. Other information is normally linked to a business, and thus not personal data. The purpose is to be able to enter into such agreements, and the basis for processing is the Personal Protection Regulation article 6 no. 1 b) agreement. The information is kept for up to five years, according to the rules in the Bookkeeping Act.

 

Use of the website
When you use our website, we process personal data such as IP address and other technical data, collected via cookies and analysis tools. The purpose is to give you a good user experience, as well as to prepare statistics in order to improve and develop the website and our service offer. The basis for processing is the Personal Protection Regulation Article 6 no. 1 f), where the legitimate interests are to provide you with a good user experience, as well as improving the website and our service offer. Read more in the next chapter.

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Transfer of personal data outside the EU/EEA

In some cases, your personal data is transferred outside the EU/EEA, for example where we use suppliers outside the EU/EEA to handle the sending of newsletters, to process customer data, to make products and services available on our website, to enable payment, for security on our website and otherwise to be able to run our business in a safe and efficient way.

The transfer of personal data to outside the EU/EEA is only permitted to countries approved by the European Commission, or under the necessary guarantees according to the Personal Data Protection Regulation. This can be the Privacy Shield for suppliers we use with restrictions in the US, use of the EU's standard contracts, or according to binding business rules. If you want to know which suppliers we use outside the EU/EEA, and get access to documentation of necessary guarantees, you can contact us by e-mail [email protected]

 

Your rights

If you want to make use of one of your rights, you can send us an e-mail at [email protected] . You are entitled to an answer as quickly as possible, and within 30 days at the latest. Read more about all your rights on  the Norwegian Data Protection Authority's website .

• Access to and correction of your own information: You can request a copy of all information we process about you, and ask us to correct information that is incorrect.

• Deletion or restriction: In some situations, you can ask us to delete and/or restrict the processing of information about yourself.

• Object to the processing of personal data: If we process information about you on the basis of legitimate interest, you have the right to object to it.

• Data portability: If we process information about you based on consent or a contract, you can ask us to transfer information about you to you or to another data controller.

• You can complain to the Norwegian Data Protection Authority about our processing of personal data. We hope that you will report directly to us first, so we can try to resolve the matter for you in a good way.

 

How we collect personal data

Providing personal data to us is voluntary. In order for us to be able to deliver products or services, however, we need a range of information from you, in order to be able to carry out the trade. We neither rent, buy nor sell personal data from/to others. We do not use automated decisions or profiling in the processing of your personal data.

We process personal data when someone:

• enter into an agreement with us regarding the purchase of products/services

• send us e-mail, SMS, social media or other correspondence

• subscribe to the newsletter

• register for events (courses, workshops etc.) under our auspices, free and paid

• uses our website (cf. the section on cookies)

• looking for a job with us

• leave a comment/review on our website, or our Google business

• submits an inquiry via communication tool or contact form on our website

• answer a survey

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Cookies and analysis tools

A cookie is a text file that is stored in your browser when you visit a website. Below we describe how we use cookies and analysis tools on our website https://shop.unicornpole.no and https://unicornpole.no/, in accordance with the Electronic Communications Act, in the so-called "cookie paragraph":  2-7 b Use of cookies .

When you visit our website for the first time, or after you have deleted cookies, you will be informed that we use cookies through a banner that appears on the page. By clicking on the banner, you accept that we use cookies as described below, so that you can continue to use our website. We use the following cookies on our website:

WordPress

• wpSGCacheBypass: for caching the web page so that it loads faster

• PHPSESSID: user session, e.g. to keep the user logged in (session)

Google Analytics

• _ga: distinguish between unique users (2 years)

• _gat: limit the number of requests

• _gid: distinguish between unique users (1 day)

Facebook

• _fbp: used by Facebook to deliver advertising products (1 day)

• CacheStorageVersion: for targeted advertising (persistent)

Doubleclick

• IDE: measure the effectiveness of ads and target advertising (2 years)

• test_cookie: check if the browser supports cookies (1 day)

We use the following analysis tools on the website:

• Google Analytics

• Facebook pixel

We use Google Analytics to track behavior on the website, as described in the chapter above. We use the Facebook pixel to track behavior on the website, and to target advertising on Facebook.

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Turn off or delete cookies
You can turn off and/or delete cookies yourself in your browser. However, if you turn off or delete cookies, you may change your user experience on a website, and sometimes services on a website will no longer function properly.

 

With whom we share personal information

In order to run our business, we sometimes need to share your personal information with parties such as:

• Data processors: providers of various services that process your personal data on our behalf (for example for IT and administration services, accounting, suppliers for and transport of your products, sending of e-mails and the like)

• Professional advisers from industries such as finance, accounting, auditing and insurance.

• User support for IT and administration systems

• Public authorities we are obliged to report to

We require that everyone we share your personal data with secures your data in accordance with good information security, and in accordance with the requirements of the Personal Data Protection Regulation. We enter into data processing agreements with all suppliers.

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Safety

We take information security seriously, and we will always do our utmost to safeguard your personal data in the best possible way. Among other things, we use strong passwords, encryption of data, access control and backups to secure our data and prevent unauthorized persons from gaining access to view, change, delete or in any way influence the data we store, including your personal data.

We only use reputable providers of IT and administration services such as web hosting, website and PC security, virus software, e-mail provider, backup, and more. We only allow others to access and/or process your personal data in accordance with our instructions, and only where strictly necessary (e.g. for IT support).

We have established routines for handling breaches of data security, and we will, in the event of a discrepancy, send a notification of non-compliance to the Norwegian Data Protection Authority within 72 hours of the discovery of a breach. If the breach entails a high privacy risk, we will also notify affected data subjects.

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NB! It is not permitted, under any circumstances, to copy any content from this privacy policy.